EchoFrame Ops Now Live

Call Router

Every inbound call answered, qualified, and routed to the right tech, day or night, no dispatcher needed.

One missed dispatch call at 7pm means a lost job and a one star review by morning. You can't have someone on the phone 24 hours a day, and you can't afford to miss the calls that come in when nobody's around to grab them.
How it works

A dispatcher that never clocks out.

Call Router handles the intake so the right person gets the right job, without you in the middle of every single call.

1

Connect your business line

Call Router sits in front of your existing phone number, no new number to give out, no change to how customers reach you. Setup takes under 30 minutes.

2

Every call gets answered and qualified

Call Router greets the caller, gathers the job details, location, issue type, urgency, and determines whether it's a same day call or something that can be scheduled.

3

The right tech gets the right call

Based on your routing rules, the qualified job gets dispatched to the right tech with the full intake summary already attached. They show up knowing what they're walking into.

What's included

Every call covered. Every job placed. Zero overhead.

Coverage

24/7 call answering

Mornings, evenings, weekends, holidays, Call Router never misses a call. The jobs that come in after hours are often the most urgent ones, and now none of them go to voicemail.

Intake

Intelligent job qualification

Gathers the key details on every call, what the job is, where it is, how urgent it is, so your techs and your schedule always have the context they need before anyone shows up.

Routing

Custom dispatch rules

Set your routing logic once, by zone, skill set, availability, or job type, and Call Router applies it automatically. The right tech gets the call, not the closest one who happens to answer.

Visibility

Call log & dispatch summary

Every call logged, every job dispatched, every intake summary stored. Review the full call history at any time and see exactly how leads moved from ring to route.

See it before you buy it

This is what your Call Router report looks like.

Every inbound call answered and qualified, with the jobs you'd have lost to voicemail. Here's a redacted sample.

Sample EchoFrame Call Router report for a small business
Get your free Call Router sample →
Pricing

Less than one lost job a month.

Call Router
$179/mo
  • 24/7 inbound call answering
  • Intelligent job qualification
  • Custom dispatch routing rules
  • Tech notification with intake summary
  • After hours & weekend coverage
  • Full call log & dispatch history
  • Email & chat support
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Stop losing jobs after hours.

Point Call Router at your existing number and every call gets answered, qualified, and routed in under 30 minutes of setup. The next after hours job is the first one you won't lose.