Every inbound call answered, qualified, and routed to the right tech, day or night, no dispatcher needed.
Call Router handles the intake so the right person gets the right job, without you in the middle of every single call.
Call Router sits in front of your existing phone number, no new number to give out, no change to how customers reach you. Setup takes under 30 minutes.
Call Router greets the caller, gathers the job details, location, issue type, urgency, and determines whether it's a same day call or something that can be scheduled.
Based on your routing rules, the qualified job gets dispatched to the right tech with the full intake summary already attached. They show up knowing what they're walking into.
Mornings, evenings, weekends, holidays, Call Router never misses a call. The jobs that come in after hours are often the most urgent ones, and now none of them go to voicemail.
Gathers the key details on every call, what the job is, where it is, how urgent it is, so your techs and your schedule always have the context they need before anyone shows up.
Set your routing logic once, by zone, skill set, availability, or job type, and Call Router applies it automatically. The right tech gets the call, not the closest one who happens to answer.
Every call logged, every job dispatched, every intake summary stored. Review the full call history at any time and see exactly how leads moved from ring to route.
Every inbound call answered and qualified, with the jobs you'd have lost to voicemail. Here's a redacted sample.
Point Call Router at your existing number and every call gets answered, qualified, and routed in under 30 minutes of setup. The next after hours job is the first one you won't lose.